Many companies are racing to put self-driving cars on roads in major markets around the world, such as U.S. cities, China and Europe. These companies need to pick some valuable lessons from military drones that have come a long way from the early days when drones were in the trial and error phase. We discuss some of those key lessons that firms operating robotaxis need to learn and implement.
One challenge that combat drones faced was low latency. Communication between the person monitoring the drone or robotaxi and the autonomous drone/vehicle needs to be instant. If there is a lag between when a command is sent and when it is received, a mistake, such as a crash could occur. For robotaxi firms, the takeaway here could be that effort needs to be exerted towards ensuring adequate connectivity in the areas where the autonomous vehicles are operating so that patchy network doesn’t stand in the way of effective communication between the vehicle and its monitor.
Another easier action point is to ensure that monitors of these robotaxis are close to the areas where the taxis operate, not thousands of miles away as is the case for some firms that have remote teams in distant locations like the Philippines overseeing the operations of robotaxis in the U.S.
Operator workload is another possible weak link in the performance of robotaxis. In the military, personnel easily became overwhelmed in an emergency if they were monitoring many drones. Conversely, times of limited activity triggered boredom and reduced alertness. Neither situation is good, so companies running robotaxis need to carefully consider the workload assigned to individuals monitoring robotaxis in order to strike a balance between avoiding overwhelm while also minimizing boredom.
The training offered to drone operators has been frequently tweaked in order to equip personnel with improved skillsets for the work that they do. This has reduced incident rates, and robotaxi firms need to pick lessons. For example, Waymo’s robotaxi monitors based in the Philippines are only required to be licensed drivers. The company could assess the work these people do and the skills they require, and then design a training program that equips those employees with the needed skills.
It is still early days for the robotaxi industry, but existing fields like combat drones can offer important lessons so that costly errors are minimized on roads. With companies like Tesla Inc. (NASDAQ: TSLA) seeking regulatory approval to roll out robotaxis, driverless cars could soon become commonplace on most streets.
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